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Privacy Policy

Privacy Policy

1. WHO WE ARE AND WHAT WE DO

1.1 We are Edget, a software consulting and service provider, located at HD79A First Floor, In5 Tech, Dubai Internet City, United Arab Emirates, with email contact at info@edget.ae ("Edget", "we", "us", "our"). Edget provides a range of software consulting services, including custom software development, IT support, and digital transformation solutions ("Services").

2. WHAT DOES THIS POLICY COVER?

2.1 Edget takes your personal data seriously and processes it in accordance with applicable laws and regulations. We act as the 'controller' (i.e., the person responsible for deciding how your personal data is processed) and have adopted this privacy policy ("Policy") to establish and maintain the privacy and security of your personal data. This Policy:

  • (a) Sets out the types of personal data we collect about you;
  • (b) Explains how and why we collect and use your personal data;
  • (c) Explains how long we keep your personal data;
  • (d) Explains how we will share your personal data – when, why, and with whom;
  • (e) Explains the different rights and choices you have when it comes to your personal data;
  • (f) Explains the security measures we apply to protect your personal data; and
  • (g) Explains how we may contact you and how you can contact us.

2.2 Please understand that by accepting this Policy and submitting any personal data to us, you agree that we may collect, use, disclose, and retain such data in accordance with this Privacy Policy, and as permitted or required by law. If you do not agree with these terms, then please do not accept them or provide any personal data to us.

3. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW DO WE COLLECT IT?

3.1 We collect the content, communications, and other information you provide when you use our Services, including when you sign up for an account or communicate with us, including by email. This includes your name, email address, phone number, business name (where relevant), and location/country.

3.2 We also collect additional, specific personal data depending on the Services you are using:

  • For example, during our consulting services, we may collect information related to your business operations, technical systems, and any other data necessary to provide our services effectively.

3.3 Additionally, we collect the following personal data:

  • (a) Usage: We collect information about how you use our Services, such as the time, frequency, and duration of your activities.
  • (b) Device information: We collect information on the devices you use, such as the model, operating system, and IP address.
  • (c) Your opinions: Information you share regarding your experiences and satisfaction with our services.

4. COOKIES

4.1 We use cookies to collect personal data from your device to help us enhance the Services provided and to ease your access to our Services. For example, cookies allow you to repeatedly use our Services on the same device without having to log in or adjust the settings each time.

5. WHERE DO WE COLLECT PERSONAL DATA ABOUT YOU FROM?

5.1 We collect your personal data directly from you when you use our Services or communicate with us. We may also collect personal data through the use of cookies.

6. HOW AND WHY DO WE USE YOUR PERSONAL DATA?

6.1 We use your personal data for the following purposes:

  • (a) Send you information in connection with our products and services;
  • (b) Respond to your communications and requests;
  • (c) Manage our relationship with you or your organization;
  • (d) Provide our Services to you;
  • (e) Secure our Services and our systems;
  • (f) Comply with applicable laws and regulations;
  • (g) Conduct internal business purposes such as audits and data analysis.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

7.1 The length of time we retain personal data typically depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Once we no longer need to keep your personal data, we will take reasonable steps to erase it from our systems.

8. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We may share your personal data with the following:

  • (a) Businesses within our group;
  • (b) New owner in the event of a change in ownership;
  • (c) Third-party service providers and partners to improve and provide our Services;
  • (d) Government authorities where required by law;
  • (e) Our employees, agents, consultants, and contractors to process your information as described in this Policy.

9. THIRD-PARTY LINKS AND FEATURES

9.1 Our Website may contain links to third-party websites and features. The collection, use, and disclosure of your personal data will be subject to the privacy policies of those third parties, not this Policy. We encourage you to read their privacy policies.

10. STORAGE AND INTERNATIONAL TRANSFERS

10.1 By accepting this Privacy Policy, you consent to the storage of your information in United Arab Emirates. Edget may subcontract the processing of your data to, or otherwise share your data with, service providers located in United Arab Emirates.

11. SECURITY OF YOUR PERSONAL DATA

11.1 We consider the confidentiality and security of your personal data to be of the utmost importance. Edget takes a variety of measures to protect your information. However, no method of internet transmission or storage is completely secure, and we cannot guarantee its absolute security.

12. CHANGES TO THIS POLICY

12.1 We review our privacy practices periodically and may update this Policy from time to time. Any changes will be effective immediately upon posting on our Website or notifying you via email. Please review this Policy regularly.

13. YOUR RIGHTS

13.1 You have certain rights under applicable laws, including:

  • (a) The right to be informed;
  • (b) The right to access your personal data;
  • (c) The right to request correction or deletion of your personal data;
  • (d) The right to withdraw your consent at any time.

14. HOW CAN YOU CONTACT US?

14.1 If you have any questions or concerns about how we handle your personal data, please contact us:

Email: info@edget.ae

Address: HD79A First Floor, In5 Tech, Dubai Internet City, United Arab Emirates